When repair is below 50%
If the repair cost is below 50% of what a comparable new appliance would cost in total, including delivery and installation, repair is often worth considering, provided the appliance is otherwise in reasonable condition.
The repair-or-replace decision depends on appliance age, the diagnosed problem, repair cost, parts availability and the realistic cost of a replacement including delivery and installation. A single rule cannot make this decision for every washer, dryer, fridge or dishwasher.
Start Your Repair Request
A widely used starting guideline is to compare the repair cost with 50% of the current replacement cost of the appliance. This is not a fixed rule, but it is a useful framing tool.
If the repair cost is below 50% of what a comparable new appliance would cost in total, including delivery and installation, repair is often worth considering, provided the appliance is otherwise in reasonable condition.
When the repair cost approaches or exceeds 50% of full replacement cost, replacement often deserves a closer look, particularly if the appliance is older or has a history of issues.
An older appliance near the end of its lifespan may be a better replacement candidate even at a low repair cost. A newer appliance with a single clear problem may be worth repairing even if the cost is proportionally higher.
A single clear, repairable problem on a well-maintained appliance is a different situation from repeated failures across multiple systems.
Compare the repair against the full replacement cost including delivery, installation and disposal, not just the sticker price of a new appliance.
Model age and parts availability can influence both repair timing and long-term practicality. Your contractor should confirm parts status before the repair is approved.
Multiple recent repairs can change the economics even when the newest problem is technically repairable. Consider the cumulative repair spend and whether the pattern suggests further failures are likely.
Rust, damaged cabinetry interfaces, corrosion around door seals, persistent leaks or multiple failing components may suggest the appliance is approaching the end of a practical lifespan.
Compare the complete replacement cost, not just the advertised appliance price, against the expected value of the repair. Include delivery, installation, haul-away and any connection work.
The same 50% guideline can lead to different decisions depending on the appliance, the failed system and installation costs.
Consider the diagnosis, age, recent repair history, tub or bearing condition and whether a stacked installation increases replacement work. One isolated pump or lock problem is different from repeated mechanical failures.
Compare the failed heating, airflow, belt, drum, motor or control system with the overall condition of the dryer. For gas models, include the specific repair requirements and any installation work in the comparison.
Separate accessible component repairs from compressor or sealed-system work. Cooling-system diagnosis, age, food-storage needs, parts availability and the cost of replacing a built-in or counter-depth unit can all matter.
Look at pump, leak, control and heating repairs alongside the condition of the tub, racks, door and surrounding cabinetry. Installation and removal costs should be included when comparing replacement.
Elements, igniters, burners, sensors and controls have different repair economics. Gas, electric and induction replacements can also involve different installation requirements.
Access can change the decision. Cabinet panels, stacked laundry, condo clearances, electrical work, gas connections or delivery constraints may make replacement more involved than the appliance price suggests.
These are broad planning ranges, not guarantees or automatic replacement dates. Usage, maintenance, installation, build quality and repair history can move an individual appliance outside the range.
Use these ranges only as decision context. The diagnosis, repair quote, full replacement cost and overall appliance condition are more important than age by itself.
Use these questions to structure the decision once you have a diagnosis and repair quote in hand.
These are the most common ways the repair-or-replace decision goes sideways. Knowing them in advance helps you ask better questions when the contractor follows up.
A new appliance at a store does not cost what you actually pay to have it running in your home. Delivery, installation, haul-away and any connection work are real costs that should be part of the comparison. A repair that looks expensive against a sale price can look different against the true replacement total.
The same symptom can come from a straightforward, low-cost component or a more significant repair. Deciding to replace before the diagnosis means you may be replacing a working appliance over a problem that would have cost far less to fix than you assumed.
Age is context, not a verdict. A well-maintained ten-year-old appliance with one clear problem is a different situation from one that has had multiple component failures in the same period. The repair history matters as much as the calendar.
If replacement is being considered, compare the repair decision with verified Canadian energy-use information. Efficiency is one factor, not a substitute for diagnosis, total replacement cost or appliance condition.
Understand how diagnosis, parts, labour, access and appliance age each affect the final cost of a repair.
Read the cost guideBrowse repair information for washers, dryers, fridges, dishwashers, ovens, stoves and more.
View repair servicesAnswers about the repair request process, brands, locations, photos, timing and what to expect.
Read the FAQSubmit the model, symptoms, age if known and location. An accurate diagnosis is the foundation of a reliable repair-or-replace decision.