Common problems
- Washer not draining or spinning
- Washer leaking or shaking
- Dryer not heating
- Dryer taking too long
- Stacked-unit access issues
- Laundry appliance error codes
Submit one laundry-appliance request when a washer, dryer, stacked pair or combined laundry setup needs attention. Share which machine is affected, what it is doing and any access constraints.

For Washer and Dryer Repair, describe what happens during normal use, when the symptom appears and any model, error-code or photo detail that helps show the condition.
For a laundry centre, stacked pair or all-in-one washer dryer, start by identifying which configuration you have and which function is failing. A wash-cycle problem, a drying problem and a shared power or control issue can require different access and diagnostic steps.
Tell us whether the equipment is a separate stacked pair, a single laundry centre or an all-in-one washer dryer. Photos of the full installation and model labels are especially useful because access can differ substantially between configurations.
Describe whether the problem happens during fill, wash, drain, spin, tumble, heat or final drying. If both functions fail, note whether the machine still powers on and whether an error code appears.
Heavy stacked appliances should not be separated just to prepare for service. Explain the closet, alcove, floor and side-clearance conditions so the contractor can determine what access is needed.
Yes. Include the exact model and whether the issue occurs during washing, drying or both.
Describe the dryer symptom and confirm that the washer portion still operates normally. That distinction is useful for the first review.
No. Do not move or unstack heavy equipment unless a contractor specifically advises you and it can be done safely.
Published Repair Guides support troubleshooting and planning. They are informational and do not replace an appliance diagnosis.
It is useful for stacked systems, laundry pairs or symptoms where you are not sure which appliance is causing the problem.
Yes. Photos of the full installation, model labels, error codes and access space can make the request clearer.
Yes. Use the request form and explain whether the job involves repair, replacement or installation.
List the symptoms for each appliance separately and include both model numbers when they are available.
Describe the specific washer and dryer repair need, add the service address and include model, symptom, access or installation details that are relevant to this job.
Start Your Repair Request